Federated Insurance: A Detailed Company Profile for 2025
Founded in 1904 and headquartered in Owatonna, Minnesota, Federated Mutual Insurance Company is a leading mutual insurer specializing in property, casualty, and life insurance solutions primarily for businesses and select professional associations. With approximately 2,600 employees, it operates across 48 states through a network of service offices and independent agents.
Federated rose from a group of implement dealers aiming to control insurance costs by pooling risk. Over more than a century, it has expanded into diverse commercial lines while maintaining its mutual company structure—owned by its policyholders—which fosters customer-aligned decision-making.
Federated Insurance holds an AM Best rating of A+ (Superior), reflecting outstanding financial strength and stability. The company has earned multiple industry accolades, including placement on Ward’s 50® list of top performers for both property-casualty and life-health sectors in 2025, a testament to its balanced underwriting profit, growth, and operational excellence.
Federated Insurance Core Commercial Insurance Products
- Commercial Property Insurance
Covers physical assets such as buildings, equipment, tools, inventory, signage, landscaping, and business personal property. Policies are designed to assist with repair, replacement, and business continuity after covered losses. - General Liability Insurance
Protects businesses against third-party claims for bodily injury, property damage, and personal injury arising from normal business operations. - Workers’ Compensation Insurance
Provides coverage for employees’ medical expenses and lost wages resulting from workplace injuries or illnesses, helping businesses comply with state laws and manage claim costs. - Commercial Auto Insurance
Covers business-owned vehicles against accidents, theft, liability, and physical damage. Includes safe driving resources to reduce risk. - Commercial Umbrella Insurance
Provides an extra layer of liability coverage over standard policies, protecting businesses from large or catastrophic claims exceeding primary limits.
General Liability Insurance
This coverage protects businesses from legal liabilities due to bodily injury, property damage, or personal injury claims brought by third parties. It includes defense costs and settlements arising from accidents occurring on business premises or caused by business operations. Federated’s general liability policies can be customized with endorsements to match specific industry risks.
Workers’ Compensation Insurance
Federated provides workers’ compensation coverage to help businesses fulfill their legal obligations regarding workplace injuries and illnesses. Coverage includes medical expenses, wage replacement, and disability benefits for employees injured on the job. Federated supports clients with claims management and injury prevention resources.
Commercial Auto Insurance
Protection for business-owned vehicles is offered through Federated’s commercial auto insurance. Coverage extends to liability for bodily injury or property damage, physical damage to vehicles from collisions or other perils, comprehensive coverage, and additional benefits such as rental reimbursement. This product suits companies that rely on fleets or individual vehicles for business operations.
Commercial Umbrella Insurance
To enhance protection beyond primary liability limits, Federated offers commercial umbrella policies. These provide excess liability coverage for large or catastrophic claims, offering an additional financial safety net over general liability, commercial auto, or employer’s liability policies.
Federated also provides a wide array of specialty and supplemental business insurance products such as professional liability (errors & omissions), cyber liability, crime insurance, environmental liability, product recall, employment practices liability, surety bonds, and life and disability coverage tailored for small and mid-sized businesses.
- Errors & Omissions (Professional Liability) Insurance
Protects businesses and professionals against claims of negligence, errors, or omissions in the services or products they provide. - Environmental Liability Insurance
Covers third-party claims and cleanup costs arising from pollution or environmental damage caused by business operations. - Product Recall and Business Interruption Insurance
Protects against losses due to product recalls or interruptions in business operations from covered events. - Crime Insurance
Covers losses due to theft, fraud, employee dishonesty, or other criminal acts affecting the business. - Cyber Liability Insurance
Protects businesses against data breaches, cyberattacks, and associated liabilities. - Employment Practices Liability Insurance (EPLI)
Covers claims related to employment discrimination, wrongful termination, harassment, and other workplace issues. - Surety Bonds
Assures contractual obligations for businesses, ranging from construction contracts to license and permit bonds. - Life, Disability, and Annuity Insurance
Offers business owner and employee benefits including life insurance, disability income protection, and retirement planning.
Financial Strength and Industry Recognition
Federated Mutual Insurance and Federated Life have maintained an A+ (Superior) rating from AM Best for over 25 years, highlighting strong capitalization and claims-paying ability. The positive outlook for long-term issuer credit ratings underscores continued operational success.
In 2025, Federated was named to Ward’s 50® list for both property-casualty and life-health insurers—one of only six firms to achieve this dual recognition—indicating superior performance, balance, and resilience.
Market Reputation & Customer Service
Independent agents deliver Federated’s customer service, providing personalized, local support with deep industry knowledge. Federated maintains strong client relationships through proactive risk management services, tailored insurance packages, claims expertise, and dedicated loss prevention teams.
Customer reviews typically praise Federated for comprehensive coverages and responsive, professional service, particularly among small to mid-sized business clients and professional associations.
Recent Milestones and Strategic Developments
- In 2025, Federated surpassed $3 billion in total premium volume across property, casualty, and life insurance lines, meeting growth targets ahead of schedule.
- The company continues to invest in digital tools to enhance underwriting, claims handling, and customer portal experiences.
- Focused on expanding specialty insurance offerings, Federated Specialty Insurance Company maintains strong ratings catering to excess and surplus lines markets.
- Federated actively supports charitable initiatives, including youth mentorship and community safety programs.
FAQs About Federated Insurance
Q: In which states does Federated Insurance operate?
A: Federated Insurance serves clients in 49 states and the District of Columbia.
Q: What types of insurance products does Federated offer?
A: Federated specializes in commercial property, casualty, workers’ compensation, commercial auto, general liability, professional liability, cyber liability, life insurance, and specialty coverages like surety bonds.
Q: How do I file a claim with Federated?
A: Claims can be reported 24/7 by phone, online through the customer portal, or by contacting your local agent.
Q: Does Federated provide risk management support?
A: Yes, Federated offers loss control and risk management services to help reduce claims and improve business safety.
Q: How can I get a quote or buy a policy?
A: Federated works primarily through independent agents. Use their agent locator on the website to find a local specialist.
Q: What is Federated’s financial rating?
A: Federated Mutual Insurance Company holds an A+ (Superior) rating from AM Best, indicating strong financial stability.
Q: Can I manage my policy online?
A: Yes, policyholders can manage documents, payments, and claims through Federated’s online portal or mobile app.
Federated Insurance Contact Information
- Corporate Headquarters:
Federated Mutual Insurance Company
121 East Park Square
Owatonna, MN 55060
Phone: (507) 455-5200 - Client Contact Center:
Toll-Free Phone: 1-888-333-4949
Available for policy service requests, claims assistance, billing questions, and general support. - Roadside Assistance:
Toll-Free Phone: 1-888-507-3030
Available 24/7 for commercial vehicle roadside emergencies. - Website: https://www.federatedinsurance.com
For agent locator, claims reporting, online account management, and additional resources.
For personalized service and expert advice, contacting a local Federated independent agent is highly recommended. This ensures tailored insurance solutions optimized for your industry and business needs.
Conclusion
Federated Insurance stands out as a financially sound, customer-aligned mutual insurer with deep roots in business and professional coverage markets. Its broad product suite, industry-leading financial stability, and highly rated service model make it a trusted partner for organizations seeking tailored risk management solutions in 2025.
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