Car Insurance in New Zealand

Car Insurance New Zealand

Car Insurance in New Zealand: Full Guide for Locals and Expats

Car insurance is essential for anyone driving in New Zealand. Whether you’re a local or an expat, understanding how car insurance works, the types of coverage available, and important regulations such as rego (vehicle registration) will help you choose the best protection for your needs.

Types of Car Insurance in New Zealand

Car insurance in New Zealand is designed to offer varying levels of protection to suit different driver needs, vehicle types, and budgets. Understanding the distinctions between the types of coverage can help you make an informed choice on the most suitable policy for your situation.

Third-Party Insurance

Third-party insurance is the most basic and affordable option available to drivers in New Zealand. It covers the cost of damage you cause to other people’s vehicles and property, including injury to others’ property in an accident for which you are at fault. However, it does not cover any damage to your own vehicle, regardless of fault.

This insurance is a popular choice for owners of older or lower-value vehicles where the cost of repairing or replacing a car might not justify the expense of comprehensive cover. Though it is the cheapest car insurance NZ offers, drivers should be aware that if they are involved in an accident that damages their own vehicle, they will need to cover repairs out of pocket.

Third-party insurance helps protect your financial liability towards others, making it an essential safety net for responsible drivers.

Third-Party Fire and Theft

Third-party fire and theft insurance provides all the protections of standard third-party cover, with added security against theft or fire damage to your own car.

This policy compensates you if your vehicle is stolen or damaged by fire, which is a significant advantage compared to third-party only policies. It’s a solid, budget-conscious option for those who want some protection for their own vehicle but may not want to pay for full comprehensive insurance.

However, damage to your vehicle from accidents—even if not your fault—is not covered by this type of insurance. It is ideal for drivers who want to mitigate some risk but don’t require full vehicle replacement coverage.

Comprehensive Insurance

Comprehensive insurance is the most extensive and inclusive protection you can get in New Zealand. It covers:

  • Damage to your own car regardless of fault (including accidents, vandalism, weather damage)
  • Theft and fire
  • Third-party liability covering damage you cause to other people’s property or vehicles

Comprehensive cover also often includes additional benefits such as roadside assistance, rental car coverage while your vehicle is repaired, and coverage for personal belongings inside the car.

This type of insurance is ideal for owners of newer, more valuable cars or those who want maximum peace of mind against a wide range of risks. Although more expensive, comprehensive insurance can save you significant costs in the event of serious damage or loss.

Important Considerations for Foreign Drivers

For expats, visitors, or anyone new to New Zealand, understanding the legal and insurance requirements is crucial.

  • Minimum insurance requirement: At minimum, you need at least third-party insurance to drive legally.
  • Rego (Vehicle Registration): You must maintain a current vehicle registration (“rego”), which involves paying fees that fund the ACC (Accident Compensation Corporation). This government scheme covers personal injury costs on a no-fault basis but does not cover damage to your vehicle or other property.
  • Insurance necessity: Since rego doesn’t protect your vehicle, you must buy separate car insurance to protect your vehicle and limit financial risks due to damage, theft, or liability claims.
  • Driving licenses and history: Insurers may require your international driving license details and driving history to calculate premiums or determine eligibility.
  • Cost and availability: Foreign drivers may face higher premiums initially but can often find reasonable options by comparing providers and demonstrating a good driving record.

By maintaining valid rego and purchasing appropriate insurance, foreign drivers can enjoy peace of mind and legal compliance while driving in New Zealand.

Two of the largest car insurance providers in New Zealand are AA Insurance and State Insurance.

  • AA Insurance is known for outstanding customer service and offers benefits like access to AA-approved repairers with a lifetime repair guarantee. Their comprehensive policies cover a wide range of risks and provide flexible options.
  • State Insurance offers competitive premiums and straightforward terms. They often have attractive discounts when bundling car insurance with other types like home or contents insurance.

When choosing between these providers, consider your budget, desired coverage level, and any perks such as repair guarantees or multi-policy discounts.

What You Need to Know About Rego and Insurance

Vehicle registration, or rego, is mandatory for driving legally in New Zealand and must be renewed annually. It covers government fees and the ACC levy for injury compensation but does not provide any insurance coverage for your vehicle. Even with valid rego, you must have separate car insurance to protect yourself financially in case of vehicle damage or theft.

5 Frequently Asked Questions (FAQs)

  1. Is car insurance compulsory in New Zealand?
    No, but while ACC covers injury costs from crashes, insurance is recommended to cover vehicle and property damage.
  2. What does comprehensive insurance include?
    Comprehensive cover protects your vehicle against accidents, theft, fire, and covers damage to others.
  3. Can foreigners get car insurance in NZ?
    Yes, though insurers may ask for your driving history and international license details.
  4. What factors influence my car insurance premium?
    Age, driving record, vehicle type, location, and coverage level all affect premiums.
  5. What is an insurance excess?
    An excess is the portion you pay toward a claim before insurance payouts begin.

Top 5 Car Insurance Companies in New Zealand (2025)

ProviderWebsitePhoneContact EmailNotes
AA Insurancewww.aainsurance.co.nz0800 500 555claims@aainsurance.co.nzStrong service, lifetime repair warranties
State Insurancewww.state.co.nz0800 800 999customerservice@state.co.nzCompetitive pricing, multi-policy discounts
Tower Insurancewww.tower.co.nz0800 808 808info@tower.co.nzCustomizable policies, regional presence
FMG Insurancewww.fmg.co.nz0800 366 466info@fmg.co.nzSpecialty coverage for rural and farm vehicles
AMI Insurancewww.ami.co.nz0800 100 200support@ami.co.nzPart of IAG group, combo home and vehicle policies

This guide aims to help both locals and expats navigate the car insurance market in New Zealand efficiently, balancing cost and comprehensive protection, while keeping key concepts like rego and the differences between providers such as AA and State Insurance in mind.

How to Apply for Car Insurance in New Zealand

  1. Choose the Right Coverage and Provider
    Begin by deciding which type of car insurance suits your needs: Third-Party, Third-Party Fire and Theft, or Comprehensive. Evaluate your budget, the value of your vehicle, and how much risk you want to cover. Compare quotes from leading providers like AA Insurance, State Insurance, Tower, FMG, and AMI. Many insurers offer online quoting tools to easily compare prices and benefits.
  2. Prepare Documentation
    Have these ready when applying:
    • Your driver’s license (New Zealand or valid international license)
    • Vehicle details (make, model, year, registration number)
    • Residential address
    • Driving history or previous insurance information
    • For renters, rental agreements or relevant documents
  3. Complete the Application
    You can usually apply online, over the phone, or in-person. Read the policy documents carefully, focusing on coverage limits, exclusions, and excess (deductible) amounts. Don’t hesitate to ask the insurer representative any questions.
  4. Pay Your Premium
    Insurance premiums may be paid annually or monthly. Discounts are often available for online payments or bundling insurance policies. Keep a copy of your payment receipt and insurance policy.
  5. Activate Your Policy
    Your insurance coverage typically begins immediately upon payment or on the agreed start date. Make sure your vehicle registration (“Rego”) and Warrant of Fitness (WoF) are also current to remain legally compliant.

How to File a Car Insurance Claim in New Zealand

  1. Report the Incident Promptly
    Notify your insurance company as soon as possible after an accident, theft, or damage—preferably within 24 hours. Most insurers have 24/7 claims hotlines.
  2. Gather and Preserve Evidence
    Take clear photos of all damages, gather witness contact details, and document the accident scene thoroughly. This evidence will support your claim and help speed up the process.
  3. Submit Your Claim
    Fill out the insurer’s claim form fully and provide required documents such as your policy number, photos, police reports (if applicable), and repair estimates from certified mechanics or repair shops.
  4. Wait for Assessment and Approval
    The insurance company will evaluate the claim and decide on payout or repairs. You might be directed to approved repair centers. Ask about coverage for rental cars while your vehicle is being fixed.
  5. Stay in Touch and Follow Up
    Keep communication lines open with your insurer, asking for updates on claim status and timelines. If problems arise, escalate concerns to insurance ombudsman services or consumer protection agencies.

These steps help ensure your car insurance purchase and claims experience in New Zealand is smooth, transparent, and stress-free. 

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