Principal Financial Group: In-Depth Review and Real-Life Insights for Americans
Principal Financial Group, founded in 1879 and headquartered in Des Moines, Iowa, is a Fortune 500 company specializing in retirement plans, investment management, and insurance products. Known for financial strength and a broad portfolio, Principal serves millions of customers globally with focus on life insurance, disability coverage, and employer benefits.
Principal Financial Group Products
Principal Financial Group offers a broad array of insurance, retirement, investment, and employee benefits products designed to meet diverse financial protection and growth needs. Their well-rounded portfolio serves both individuals and businesses with a focus on financial security, retirement planning, and risk management.
For Individuals
- Life Insurance
Principal provides several life insurance products tailored to different customer needs:- Term Life Insurance: Provides coverage for a specific period, ideal for temporary protection needs.
- Permanent Life Insurance: Includes universal life, indexed universal life, variable universal life, and survivorship life insurance options designed for lifelong coverage and cash value accumulation.
- Riders: Additional options such as accelerated death benefit (for terminal illness), child protection, conversion extension, and disability waiver of premium.
- Disability Income Insurance
Protects the insured’s income if illness or injury prevents them from working, including short-term and long-term disability coverage. This product helps individuals maintain financial stability during unforeseen health events. - Retirement Plans and Income Solutions
Principal offers individual retirement plans like IRAs as well as income solutions such as annuities that help customers build and sustain financial retirement security. - Estate Planning and Irrevocable Life Insurance Trusts
These products allow individuals to decide how and when their assets are distributed to heirs or beneficiaries, providing control and tax advantages.
For Businesses
- Employee Retirement Plans
Principal supports businesses with a wide range of retirement plan options, including 401(k), 403(b), and defined benefit plans. These products help employers attract and retain employees while helping workers save for retirement. - Group Insurance Benefits
Designed as parts of a comprehensive employee benefits package, group plans include:- Group Life Insurance
- Group Disability Insurance (short-term and long-term)
- Group Dental Insurance
- Group Vision Insurance
- Group Accident and Critical Illness Insurance
- Voluntary and Supplemental Benefits
Employers can offer voluntary benefits to employees, allowing them to choose and pay for additional coverage on a flexible basis, easing budget constraints for employers while enhancing employee satisfaction. - Paid Family and Medical Leave & State Disability Insurance
Principal helps businesses navigate federal and state requirements by offering compliant and customizable paid leave and disability insurance products. - Group Hospital Indemnity Insurance
Provides lump-sum cash benefits for hospital stays related to illness or injury, supplementing other health insurance coverage.
Unique Selling Points of Principal’s Product Line
- Flexibility: Customizable policies with options for partial or full employer premium payment, plus a variety of riders and add-ons to fit individual and employer needs.
- Financial Strength: Strong underwriting standards combined with excellent financial ratings ensure reliability in claims payment and long-term viability.
- Customer-Centric Services: Robust digital platforms for easy administration, enrollment, and claims processing.
- Broad Network: Large network of providers, especially important for group dental and vision plans, affording employees more choices.
- Innovative Solutions: Continued evolution of products to address changing workplace needs such as emotional health programs and voluntary benefits.
Principal’s diverse product portfolio ensures that both individuals and employers can find the right mix of protections and financial growth tools to confidently manage risk and plan for the future.
Why might an American choose Principal over other insurers today
An American might choose Principal Financial Group over other insurers today for several reasons:
- Financial Strength and Stability: Principal holds a strong “A+” rating from AM Best, indicating solid financial health and reliability to pay claims, which is a critical factor for customers seeking long-term security.
- Comprehensive Group Benefits: Principal is a leader in flexible group term life and voluntary term life insurance options, allowing employers and employees to customize coverage that fits budgets and personal needs without complex medical underwriting for guaranteed coverage amounts.
- Focus on Employee and Employer Needs: Principal offers employer-paid and employee-paid insurance plans that balance cost with meaningful coverage, helping businesses offer benefits that improve employee satisfaction and retention.
- Customer-Centric Services: Despite mixed reviews common in the industry, Principal emphasizes extended customer service hours, claims responsiveness, and digital platform ease, which appeal to modern consumers who value simplicity and speed.
- Community and Social Responsibility: Through Principal Foundation, the company invests millions annually into financial education and community support programs, attracting customers who value corporate social responsibility.
In short, Principal stands out by combining financial strength, flexible employer-based insurance solutions, supportive service frameworks, and community engagement, making it a trusted choice for Americans looking for insurance products today.
5 Real-Life Examples of Principal Financial Group’s Impact
- Retirement Security for Small Business Owners
A small business owner in Texas used Principal’s 401(k) solutions to establish retirement plans for employees. The owner appreciated the high-touch customer support and the easy-to-use online platform that streamlined contributions and compliance. - Disability Insurance Saves a Family’s Income
A working mother in California encountered a temporary disability after surgery. Thanks to Principal’s long-term disability insurance, she received monthly benefits promptly, allowing her family to cover essential expenses without financial strain. - Employee Benefits Boost Engagement
A mid-sized company in Chicago partnered with Principal to offer group life insurance and voluntary benefits. This led to increased employee satisfaction and retention as participants felt more financially secure. - Competitive Rates for Preexisting Conditions
A young professional with a mild medical condition was initially concerned about affordability. Principal’s underwriting approach provided competitive life insurance coverage that other companies had denied or priced higher. - Community Investment Through Principal Foundation
Beyond insurance, Principal Foundation contributed over $17 million in 2023 to nonprofits supporting financial education, housing, and health initiatives in underserved communities nationwide.
5 Common Questions About Principal Financial Group
1. What types of insurance does Principal offer?
Principal provides life insurance (term, whole, universal), disability insurance, group and voluntary benefits, and retirement planning products.
2. How financially strong is Principal Financial Group?
It holds an “A+” (Superior) rating from AM Best, indicating excellent financial stability to pay claims and meet obligations.
3. Does Principal work with independent insurance agents?
No, Principal primarily sells through its own channels or employer-sponsored plans, which can limit access for some individual buyers.
4. How does Principal handle claims service?
They have extended customer service hours and emphasize prompt resolution, though customer reviews reflect mixed experiences depending on the product and region.
5. What is Principal Foundation?
The Foundation is a charitable arm supporting financial security initiatives, investing in grants and partnerships to empower communities across the U.S.
Full Contact Information for Principal Financial Group
- Headquarters Address:
711 High Street
Des Moines, IA 50392
USA - Customer Service Phone:
1-800-986-3343 (General inquiries) - Group Insurance Inquiries:
800-843-1371 (Mon-Fri, 7 a.m.–6 p.m. CT) - Retirement Services:
877-475-3436 (Mon-Fri, 7 a.m.–7 p.m. CT) - Main Website:
www.principal.com - International Offices:
- Europe: Schiphol Boulevard 159, A Tower, 7th Floor, 1118 BG Schiphol, The Netherlands
- Germany: Taunusanlage 16, 60325 Frankfurt am Main
- UK: Level 1, 1 Wood Street, London EC2V 7JB
- Others in Australia, Asia, Middle East
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